1. Information We Collect
1.1 Information You Provide
We collect information you provide directly, including:
- Name, email address, phone number
- Account credentials
- Business information
- Contact lists and customer data you upload
1.2 Messaging Data
When you use messaging features (e.g., WhatsApp integrations), we may process:
- Message content
- Message metadata (timestamps, status, delivery info)
- Recipient contact details
1.3 Automatically Collected Information
We may automatically collect:
- IP address
- Browser type and device information
- Usage data and logs
2. How We Use Information
We use your information to:
- Provide, operate, and maintain the Service
- Process and deliver messages
- Improve performance and user experience
- Monitor usage and prevent abuse
- Communicate with you (updates, support, alerts)
3. Messaging & Communication Data
We process messaging data solely to:
- Deliver messages through integrated platforms such as WhatsApp Business API
- Provide analytics and delivery insights
4. User Responsibility for Data
You are responsible for:
- Ensuring you have lawful grounds to collect and use customer data
- Obtaining valid consent before messaging users
- Complying with applicable data protection laws
We act as a service provider (processor) for data you upload.
6. Data Retention
We retain information only as long as necessary to:
- Provide the Service
- Comply with legal obligations
- Resolve disputes and enforce agreements
You may request deletion of your data, subject to legal and operational requirements.
7. Data Security
We implement reasonable technical and organizational measures to protect your data.
However, no system is completely secure, and we cannot guarantee absolute security.
8. Your Rights
Depending on your jurisdiction, you may have rights to:
- Access your data
- Correct inaccurate data
- Request deletion
- Restrict or object to processing
To exercise these rights, contact us using the details below.
10. International Data Transfers
Your data may be processed and stored in countries outside your jurisdiction.
We take appropriate measures to ensure data protection standards are maintained.
11. Third-Party Links
Our Service may contain links to third-party websites.
We are not responsible for their privacy practices or content.
12. Children’s Privacy
The Service is not intended for individuals under 18.
We do not knowingly collect personal data from children.
13. Changes to This Policy
We may update this Privacy Policy from time to time.
Continued use of the Service after changes constitutes acceptance of the updated policy.
14. Contact Information
Email: your-email@example.com
Address: Your Business Address
Your use of the Service is also governed by our Terms of Service.
By using the Service, you acknowledge that you have read and understood this Privacy Policy.